Wo am I ?

Who am I ?
Hello, I am Caroline Thom Zaugg, Swiss, British and South African and mom to three wonderful children. Practicing sports in nature inspires me, and exploring art, music, and design broadens my view. Engaging with creativity and visionary thinkers fuels my curiosity.
My diverse background and varied professional experience, combined with my love for learning, enable me to understand people and business effectively.
My professional life has been rich with experiences across different cultures and languages, working with organizations of all sizes around the world, which helps me adapt with any type of environment. In my career, I’ve frequently taken on new leadership roles and guided various types of projects from their initial ideas to successful completion, demonstrating my ability to deliver, drive change and foster innovation. Leading cross-functional teams in diverse programmes such as organisational development, culture change, governance, regulatory, education, operations, services, performance auditing, and digital tools has helped me gain extensive knowledge and being versatile.
Being a lawyer equips me with the ability to navigate through complexities, offering structured frameworks and pragmatic solutions.
My experience as a manager in a uniform, single-profile environment helped me understand the need for diversity and its benefits.
Life has taught me valuable lessons through both challenges and success, showing me the power of resilience, transformation and growth. Continuous learning has led me to gain certifications that deepen my personal and professional development.
Each step of my path reinforces my dedication to bringing people together, fostering innovation, and growing.

My Methods: Certifications and Trainings
Here are the main ones:
- Certification MIT: u.lab: “Leading From the Emerging Future”: Mastery in deep listening and transformative change. This approach helps leaders replace old patterns with innovative, systemic actions.
- Design Thinking for Innovation (University of Virginia): Creative problem-solving fosters rapid innovation and customer-focused enhancements.
- Certified as "Facilitator in sustainable teams around 18 key drivers Actitudes™ ": Solutions for organisations and team dynamics tackled globally, taking care of people, health and performance.
- Facilitator in Participative Dynamics, Ordinata: Cultivating collective intelligence and collaboration promoting synergies in organisations.
Driven by lifelong learning, I continually update my knowledge through reading, courses and collaboration with professionals in communities like the MIT Coaching Circle, Actitudes™Facilitators, Co-Development Group, Genius Alumni and UNIL's Citizen Laboratory for Integrative Health.
+41(0) 78 315 70 17
Carolinethomzaugg@outlook.com
Lausanne area